Mid100Mod Limited Warranty
What Does this Warranty Cover?
This warranty covers manufacturing defects in Mid100Mod furniture.
How Long Does The Coverage Last?
This warranty starts from the date of delivery. This warranty lasts for 1 years on any metal or solid wood structural failures from residential, non-commercial usage. This warranty lasts for 1 year on any soft parts and workmanship related failures. Examples of failures covered in the 1 year warranty are threading, piping, buttons, rubber components, and parts with glue as adhesive, that come loose from residential, non-commercial usage.
What Will Mid100Mod Do?
For the 1 year warranty on metal or solid wood structural failures, Mid100Mod will provide replacement part(s) at no charge with a lead time of 1-18 weeks. The customer is responsible for any labour and/or shipping charges on the replacement part(s). For the 1 year warranty on soft parts and workmanship related failures, including threading, piping, buttons, rubber components, and parts with glue as adhesive, Mid100Mod will reimburse local repair charges under the conditions that 1) The repair service quote is first approved by Mid100Mod and 2) Mid100Mod does not guarantee the work performed by the local repair service, and cannot be held to further compensation in the event of dissatisfactory repair work.
What Does This Warranty Not Cover?
Any problem that is caused by other abuse, misuse or an act of nature (such as wind, flood, freezing water – including splitting and breakage from water accumulation in tubing), animal damage, burn marks (including those resulting from sunlight passing through glass filled with liquid which can at certain times act as a magnifying lens), fading, staining and mildewing of fabrics, compression of cushion fillings/fiber, and failure to take reasonable care of the furniture including proper care and maintenance is not covered. Consequential and incidental damages are not recoverable under this warranty. Coverage terminates if you sell or otherwise transfer the furniture. If the products are removed from Europe the warranty is considered void.
All items marked as Final Sale are non-refundable and cannot be exchanged for other items as they are sold in the condition as is. Final Sale items are exempt from regular store policy and are not covered by Mid100Mod Limited Warranty. Strictly no exceptions will be made for Final Sale items.
How Do You Get Service?
For any warranty inquiries please contact us via email at customercare@mid100mod.com making sure to include your order number, a description of the issue, and pictures or video of the product.
Mid100Mod reserves the right to modify or change the terms of use of this site with or without notification.