Shipping
At Mid100Mod, we strive to deliver your purchase with excellent service and flexibility, every time. Our Delivery Service is more than just the safe transportation of your purchase – it's a commitment to your satisfaction. We offer a comprehensive service designed to handle every detail and give you a seamless experience.
We want to send your order to you as soon as possible. For your convenience, when possible, all items within an order will be shipped together and we will provide an estimated delivery timeline when placing the order. If shipped with small parcel carrier your delivery will occur as per tracking details rather than scheduled directly with you. Visually inspect the packaging and be sure to note any issues along with your signature on the delivery paperwork. While the large majority of our orders arrive within the lead times, shipping times are only able to be good faith estimates due to multiple variables during transit. Mid100Mod.com is not liable for any loss, damage, cost or expense related to any delay in shipment or delivery.
Standard Shipping
In stock items usually take 24 to 48 hours to process and delivery takes between 3 to 6 business days.
Shipping Charges
All shipments are free of charge across mid100mod web-site, unless specifically mentioned on the product listing. If you see any shipping cost added to your order at checkout please contact us and we will look into it on priority basis. Our carriers will make every attempt possible to accommodate customer requests for delivery dates and times, but reserve the right to refuse specific.
Having free shipping doesn’t mean that we don’t incur shipping cost. Most of the items that we sell are large and cost a lot to ship. That is why in case of returns we do charge both way shipping charges (unless return is due to our mistake). Shipping charges are non-refundable once items have left our warehouse. Once an order has been set up for shipment we cannot accept any changes to the product(s) ordered. It is the customer's responsibility to keep track of the order from shipment to delivery.
Furniture Order Processing Time
Orders in stock take approximately 24 - 48 hours to be set up for shipment. A shipping order will be created from the delivery company to pick up the order at which time a tracking number will be created. The tracking number and other tracking information are provided via email within 2 – 4 business days.
Delayed Delivery Service
If there is a specific time period when you may not be able to accept delivery, you must notify us before placing your order to discuss the possibility of delayed delivery. If you learn of a delivery conflict after placing your orders you must notify us prior to shipment. Once shipped we are bound to go with carrier’s provided ways to handle a shipment. Product changes to already placed orders are possible if made before order is processed.
If the customer is unreachable by phone and/or email, unable or unwilling to take delivery, we would have to get the item delivered back to us and all shipping charges (both ways) and restocking fee will be deducted from the refund.
Order Status
You may login using your email address and chosen password to view order history, print receipts, and pick up tracking information and details regarding your order. You may also email customercare@mid100mod.com.